Initial service period
Starter, Business, and Advanced cover setup and 12 months of activity from the approved launch date, subject to the service agreement. Custom terms are agreed individually.
BTNXIOService terms
Service terms overview
Initial service period, renewal, content changes, takedown, and ownership arrangements. Final details must be recorded in the reviewed agreement.
Commercial information for review before an order. The quotation and reviewed agreement must define the final scope.
Renewal with customer approval
Starter, Business, and Advanced renewal is ₪150 for another 12 months. Renewal requires customer approval and is not automatic. The renewal proposal identifies the covered services and any separate domain, hosting or supplier charges. Custom renewal follows its agreement.
One consolidated change round
After handover or launch, each 12-month service period includes one consolidated round of minor content changes and focused adjustments to the existing website. There is no fixed minute or hour allowance; scope is agreed in advance. New development, extra pages, new systems and redesign are not automatically included. Attributable defect fixes are separate. This annual allowance is distinct from development-stage adjustments.
Bug fixes and customer rights
Bug fixes that are BTNXIO’s responsibility are handled separately from the included change round. Statutory customer rights remain unaffected.
Takedown, cancellation, and non-renewal
Customers may request early takedown or choose not to renew. Early takedown does not automatically create a refund entitlement, subject to applicable law and statutory cancellation rights. A request is documented, the customer’s authority is checked, and the scope and date are confirmed before an authorized person takes the site offline. No automatic deletion of websites or files is performed.
Ownership and third-party costs
Domain registration, account ownership, hosting responsibilities, source file delivery, and ownership or licensing are recorded in the agreement. Third-party purchases and subscriptions require customer approval and are not assumed to be included.
Choose how we work together
Record the selected method in the quotation or specification; it can be changed by mutual agreement. In-scope adjustments refine the approved pages, structure, content and components without adding new deliverables. Additional work requires a quotation and approval before charging. Defects attributable to BTNXIO do not count as a revision round. Final publication or handover always requires customer approval.
Payment and approval
An inquiry is not an order. After explicit approval of the individual quotation, 50% is paid before development and 50% before publication or final delivery, following customer review. Mandatory cancellation and refund rights remain unaffected.
Hosting choice and handover
Development does not require purchasing hosting from BTNXIO. Customer-owned or external hosting, managed hosting, maintenance only, existing-site migration and delivery-only work can be agreed. Customer-specific deliverables, source access and licensing are defined in the approved agreement; separately quoted technical migration must not improperly obstruct transfer.
The initial 12-month period starts on the approved launch date, subject to the service agreement.
The individual quotation must state the total payable and applicable tax treatment before approval and payment.
Starter covers one landing page, Business up to 5 pages and Advanced up to 10 pages; Custom page count is quoted individually. Actual pages, integrations, working method, deliverables and exclusions are recorded in the quotation. These lists do not represent unlimited work.
Domain registration, hosting, subscriptions, and other third-party costs are listed separately unless expressly included in the agreement.
The renewal proposal specifies the covered services and any separate domain, hosting or supplier costs. No automatic renewal.
Service termsDraft templates only. Professional legal review under applicable Israeli law is required before binding use. These documents are not legally approved.