Frequently asked questions

Starter is ₪700, Business ₪1,200, and Advanced ₪3,000 for setup and the initial 12-month period. Custom is quoted individually. The quotation states the approved scope, total payable and applicable tax treatment before approval and payment.

The initial 12 months start on the approved launch date, subject to the service agreement.

Renewal for Starter, Business, and Advanced is ₪150 for another 12 months, with customer approval. It is not automatic. The renewal proposal specifies covered services and any separate domain, hosting and supplier charges. Custom follows its agreement.

After handover or launch, each 12-month service period includes one consolidated round of minor content changes and focused adjustments to the existing website. There is no fixed minute or hour allowance; scope is agreed in advance. New development, extra pages, new systems and redesign are not automatically included. Attributable defect fixes are separate. This annual allowance is distinct from development-stage adjustments.

Yes. Takedown is a documented, authorized process. Early takedown does not automatically create a refund entitlement, subject to applicable law and statutory cancellation rights. No automated deletion is performed.

No. The catalog describes potential work. Links, embeds, integrations, and custom development have different requirements and costs. The quotation lists the approved implementation.

Timing depends on the approved scope, content readiness, and feedback. Milestones are agreed before work begins; no fixed delivery time is promised here.

Assistance with selection, connection, hosting, HTTPS, and migration can be scoped. Third-party charges are separate unless explicitly included. You can choose customer-owned or external hosting; development does not require BTNXIO hosting.

Semantic HTML, titles, descriptions, internal links, sitemap, robots.txt, image optimization, and suitable structured data. Search Console and eligible Business Profile setup assistance can be scoped. Google rankings and indexing are not guaranteed.

Responsive layouts, keyboard navigation, accessible forms, alt text, and reduced motion can be implemented and tested. Certified legal accessibility compliance requires an appropriate review.

Content can be maintained in structured files or through a CMS if separately agreed. Editing permissions and update responsibilities are defined in the scope.

Potentially, after technical discovery. These may need a backend, commercial provider accounts, permissions, usage fees, and security and privacy safeguards. None is active on this studio website.

No. Only name and email are required for an initial inquiry. A package, phone, budget, and project description are optional. Sending an inquiry is not a binding order.

After explicit quotation approval, 50% is paid before development and 50% before publication or final delivery, following customer review. Sending an inquiry does not create an order. Cancellation and refunds remain subject to the agreement and applicable law.

Starter includes one landing page, Business up to 5 pages and Advanced up to 10 pages. Custom page count and scope are quoted individually. All packages have the same professional design, development and user-experience standard; they differ in page count and agreed work, not quality.

Every BTNXIO website is custom-designed for the brand, with careful user experience, responsive layouts for computers, tablets and phones, professional development and consistent testing. Packages differ in page count and agreed scope, not design quality. Colors, fonts, structure, components and content are tailored to the project. Animation, effects and interactions are available in every package where appropriate to the specification; unusually complex motion and functionality require agreed pricing.

A: Request adjustments throughout development without a fixed number of rounds, within the agreed specification and scope. Significant changes or additions outside that scope are reviewed and separately quoted, with customer approval before any additional charge. B: Three coordinated adjustment rounds are available before launch or final handover. Further requests are assessed according to their scope; they do not automatically incur a charge. Any additional paid work requires a quotation and approval in advance. C: Approve the proposed design direction and structure first. After development begins, focused adjustments remain possible within the specification. Material changes are discussed separately, including any effect on scope, cost or milestones, before approval. Record the selected method in the quotation or specification; it can be changed by mutual agreement. In-scope adjustments refine the approved pages, structure, content and components without adding new deliverables. Additional work requires a quotation and approval before charging. Defects attributable to BTNXIO do not count as a revision round. Final publication or handover always requires customer approval.

No. Development-stage adjustments follow the selected working method within the specification. The annual minor-change round applies after handover or launch in each 12-month service period, without a fixed minute or hour allowance and with scope agreed in advance. Attributable defect corrections count toward neither allowance. Extra work is quoted and approved before any additional charge.