# Service terms and development agreement Draft templates only. Professional legal review under applicable Israeli law is required before binding use. These documents are not legally approved. Draft version: 2026-11-10 / draft-4 Proposed agreement for a specifically approved development or digital-service project. The quotation and specification identify the actual transaction. ## 1. Operator and contracting parties BTNXIO — Build The Next Experience is the name of an independent digital development activity. As of this draft, the activity has not yet been formally registered as a business; the brand is not represented as an incorporated company. The individual or entity contracting as provider and the customer are identified in the individual quotation and agreement. The business website is btnxio.com and the contact address is btnxio@gmail.com. No registration number, registered office or tax classification is represented by this draft. ## 2. Definitions and document order Provider means the person or entity identified as BTNXIO’s contracting provider in the accepted quotation. Customer means the identified purchaser and its authorized representative. Project means the expressly listed work; deliverables are the agreed outputs; third-party services are independently supplied infrastructure, software or accounts. Mandatory law prevails. Subject to it, the signed quotation and specification control project-specific scope, followed by the accepted agreement and relevant appendices. Website descriptions do not expand the approved work or override statutory rights. ## 3. Quotation, authority and approval An inquiry starts a discussion only. Before payment the parties approve the quotation, specification, relevant service terms and the identity of the authorized approver. Email or another agreed written method can record explicit acceptance of an identifiable version. A different scope, additional service or material change requires recorded approval of its price and effect on milestones before that work starts. Silence, viewing a preview or submitting this website’s form is not acceptance. ## 4. Scope and exclusions The specification identifies page count, languages, design direction, components, supported screen/browser targets, integrations, content entry, SEO work, accessibility scope, tests and handover formats. The selected package page limit applies; actual pages are listed within it. A capability is included only if expressly listed. Payment systems, accounts, automation, AI, advanced security, legal advice, copywriting and licensed assets are not inferred from a package name. A general description does not create unlimited project scope or support, or guarantee a commercial result. Development-stage adjustments follow the chosen working method within the specification. ## 5. Development, hosting and maintenance choices The quotation may provide development-only delivery, development with an external host, hosting managed by BTNXIO, deployment to customer-owned hosting, use of a customer-owned domain, domain registration assistance or ongoing domain administration. It may instead cover hosting or maintenance of an existing site, migration to BTNXIO, migration away from BTNXIO, maintenance alone, or a custom combination. Each chosen service has its own responsibilities and charges. Developing a website does not require buying BTNXIO hosting or domain management, and maintaining an existing site does not imply responsibility for all pre-existing defects. ## 6. Package scope and equal quality Starter: One landing page, ₪700; Business: Up to 5 pages, ₪1,200; Advanced: Up to 10 pages, ₪3,000; Custom: By quotation, individually quoted. Every BTNXIO website is custom-designed for the brand, with careful user experience, responsive layouts for computers, tablets and phones, professional development and consistent testing. Packages differ in page count and agreed scope, not design quality. Colors, fonts, structure, components and content are tailored to the project. Animation, effects and interactions are available in every package where appropriate to the specification; unusually complex motion and functionality require agreed pricing. BTNXIO proposes the initial plan and design direction. Together we refine the structure, content and details before final approval, within the agreed scope and chosen working method. This does not provide unlimited development or additional deliverables. Actual pages and deliverables are listed within the selected package limit; additional pages or complex functionality require a separate quotation and prior approval. ## 7. Development-stage working method Three alternatives, available in every package at the same design and development quality. Choose one; these are not three mandatory stages. The method does not automatically change the package price. A — Flexible development: Request adjustments throughout development without a fixed number of rounds, within the agreed specification and scope. Significant changes or additions outside that scope are reviewed and separately quoted, with customer approval before any additional charge. B — Three coordinated revision rounds: Three coordinated adjustment rounds are available before launch or final handover. Further requests are assessed according to their scope; they do not automatically incur a charge. Any additional paid work requires a quotation and approval in advance. C — Design approval before development: Approve the proposed design direction and structure first. After development begins, focused adjustments remain possible within the specification. Material changes are discussed separately, including any effect on scope, cost or milestones, before approval. Record the selected method in the quotation or specification; it can be changed by mutual agreement. In-scope adjustments refine the approved pages, structure, content and components without adding new deliverables. Additional work requires a quotation and approval before charging. Defects attributable to BTNXIO do not count as a revision round. Final publication or handover always requires customer approval. These pre-handover arrangements do not use the post-handover annual minor-change round. ## 8. Price and payment The fixed package prices are Starter: ₪700; Business: ₪1,200; Advanced: ₪3,000. Custom work is individually quoted. The approved total and any applicable tax are stated before acceptance or payment. The payment model is 50% before development begins and 50% before publication or final handover. The customer receives an opportunity to review the agreed deliverables before the balance becomes due. The deposit is part of the price, not an automatically forfeitable penalty. Additional scope and third-party purchases require separate approval. ## 9. Customer materials and cooperation The customer supplies accurate content, contact details, media, approvals and authorized access in the agreed format, and is responsible for having rights and lawful grounds to use supplied materials and personal information. The provider may identify a technical or apparent rights issue and seek clarification rather than publish it. The customer appoints a coordinating contact and provides clear feedback according to the selected working method. Missing materials, late approvals or unavailable external accounts may change the schedule; their effect is documented rather than converted into automatic acceptance. ## 10. Milestones, design and development Work is organized into requirements, specification, design review, development, testing, customer review and handover/publication as applicable. Dates and dependencies are agreed for the particular project; the website does not guarantee a universal delivery time. Approval of a design version fixes the agreed direction, not a waiver of defects or statutory remedies. Material changes after approval are assessed for scope, cost and schedule. Development previews may contain test content and must not be mistaken for an authorized public launch. ## 11. Testing, review and acceptance Testing follows the agreed acceptance criteria and representative environments. The provider supplies a reviewable version and a list of known limitations or open items; the customer checks the agreed functions and supplies consolidated, specific feedback. Attributable defects are distinguished from new requirements. Approval is recorded by version and authorized person, with any outstanding work and responsibility identified. Access to a preview, partial use or lapse of time alone does not create a blanket waiver. ## 12. Publication or development-only handover Publication requires explicit customer launch approval, the agreed final payment and the necessary lawful account access. Alternatively, development-only work is delivered in the agreed format without requiring BTNXIO hosting. The delivery record identifies files, configuration instructions, account control, dependencies and exclusions. Public activation of payments, analytics or other integrations requires the necessary real accounts, permissions and approved configuration; a test demonstration is not presented as operational. ## 13. Defined service period and renewal Starter, Business and Advanced include initial setup and the first 12 months of the website service defined in the quotation. For an agreed launch the period starts on the customer-approved launch date. For delivery-only or maintenance-only work, the quotation identifies any service included and its commencement event; BTNXIO hosting is not a compulsory purchase. Renewal for the three fixed packages is ₪150 for another 12 months, only with express customer approval. There is no automatic renewal or charging. The renewal proposal identifies its exact services and any separate infrastructure/domain costs. Custom terms are individual. ## 14. Annual minor changes after handover or launch After handover or launch, each 12-month service period includes one consolidated round of minor content changes and focused adjustments to the existing website. There is no fixed minute or hour allowance; scope is agreed in advance. New development, extra pages, new systems and redesign are not automatically included. Attributable defect fixes are separate. This annual allowance is distinct from development-stage adjustments. Any additional paid work requires a quotation and prior approval; statutory rights remain unaffected. ## 15. Deliverables, source code and licences After full payment, rights in customer-specific deliverables and their permitted use are governed by the approved quotation and agreement. The deliverable list states whether source repositories, design files, build output and documentation are transferred or licensed and in which formats. Customer-provided content remains subject to its existing ownership. Pre-existing code, reusable components, tools, know-how, open-source packages, third-party assets and proprietary infrastructure are distinguished from customer-specific work and are not automatically assigned. Necessary permitted use of retained components must be licensed with the deliverable; third-party licence restrictions and non-transferable subscriptions are disclosed. No rights beyond those lawfully held are promised. ## 16. Domains and third-party accounts Customer-controlled domain registration and separate customer accounts are preferred where feasible. The quotation records the registrant, payer, administrative permissions and responsibility for expiry notices and renewals. Registrar and hosting charges, paid plugins, usage-based APIs and subscriptions require approval and are separate unless expressly included. Provider limitations, licence restrictions and commercial-account prerequisites are disclosed; the provider does not guarantee another supplier’s continuity, pricing or approval decisions. ## 17. Maintenance, backups and security allocation Only agreed maintenance is included. The parties identify responsibility for software updates, content changes, monitoring, backups, restoration, account administration and security incidents in the service schedule. A backup must not be assumed merely because hosting is managed. Any proposed backup frequency, retention, response target or recovery objective becomes a commitment only when expressly approved; no uptime percentage or response-time guarantee is supplied by this draft. Each party protects the accounts and systems under its control and cooperates in addressing attributable incidents. ## 18. Confidentiality and data protection Non-public project information is used only for the agreed work, authorized administration or a lawful requirement. Access is limited according to role; credentials are shared through an agreed secure channel, not public forms or source repositories. Information already lawfully public, independently developed or lawfully obtained is not treated as another party’s confidential disclosure. A legally compelled disclosure is limited and communicated where permitted. If the provider processes personal information on the customer’s behalf, the conditional processing appendix must be adopted with the actual categories, instructions and suppliers before that access begins. ## 19. Incident cooperation and interruption A suspected incident should be reported through the agreed contact without exposing additional secrets. The parties coordinate proportionate containment, preservation of relevant evidence, responsibility and legally required notifications. Urgent protective restriction may be appropriate for a real security threat or unlawful use; other suspensions require proportionate handling and notice where lawful and practicable. A dispute does not authorize destructive deletion, misuse of credentials or withholding unrelated customer property. ## 20. Cancellation, refunds and early takedown A customer may request cancellation, early takedown or non-renewal by contacting btnxio@gmail.com, without limiting any additional cancellation channel required by law. The request, authority and relevant work stage are recorded. Refunds and any lawful charge are assessed under the specific agreement and applicable Israeli law, considering work actually performed and authorized third-party commitments where legally relevant. Neither the deposit nor all payments are categorically non-refundable. Takedown alone does not automatically determine a refund, and declining renewal creates no automatic new annual charge. Statutory cancellation rights, remedies for defects or breach, and mandatory disclosure duties prevail over inconsistent wording. ## 21. Handover and migration The customer may request delivery or migration to another provider. Identity and authority are checked and the parties record the destination, files/data to export, access rights, dependencies, backup responsibility and a transition plan before changes. Reasonable technical work beyond included handover may be separately quoted, but migration must not be obstructed improperly, nor may unrelated customer property or credentials be withheld as leverage. Shared credentials and other customers’ data are never handed over. Domain transfers remain subject to registrar rules, authentication and legitimate locks. Accounts are separated where feasible; credentials are passed through an agreed secure channel and no deletion is automatic. ## 22. Responsibility and remedies Each party is responsible for its obligations, representations and conduct under applicable law. The provider does not guarantee search rankings, sales, uninterrupted third-party systems or absolute security, but remains accountable for attributable breach and duties that cannot be excluded. This draft imposes no blanket exclusion or invented monetary liability cap. Agreed exclusions do not excuse a defect within the approved scope, misleading conduct, unlawful information handling or mandatory consumer remedies. ## 23. Governing law, disputes and mandatory rights The proposed governing law is Israeli law, subject to mandatory rules that apply to the parties or transaction. The parties should first exchange the relevant facts and attempt a practical resolution, without delaying urgent relief or expiry of legal rights. No compulsory arbitration, exclusive distant forum or waiver of access to a competent court is imposed by this draft. A dispute provision in a signed agreement operates only to the extent lawful, and nothing limits rights or liability that cannot lawfully be excluded. ## 24. Notices, changes and survival Service notices are sent through the contact channels recorded in the quotation, with btnxio@gmail.com as the business contact. Material amendments require explicit recorded approval, not a silent website update. Ownership/licensing, confidentiality, lawful payment reconciliation, data-return obligations and mandatory rights continue as applicable after termination. No public draft becomes a signed agreement merely because it is displayed or downloaded. ## Related drafts - [Quotation and work order](en-quotation-work-order.md) - [Project specification appendix](en-project-specification.md) - [Payment, cancellation and refund policy](en-payment-cancellation.md) - [Hosting, maintenance and renewal policy](en-hosting-maintenance.md) - [Website ownership and transfer policy](en-ownership-transfer.md) - [Conditional data processing appendix](en-data-processing-appendix.md) - [Website delivery and launch approval](en-launch-approval.md) - [Customer delivery and acceptance record](en-customer-acceptance.md)